Facilities

The following facilities are available at this station.

  • Help point
  • CCTV
  • Induction Loop
  • Shelter
  • Real time information
  • Toilets
  • Lost Property
  • Ticket Machines
  • Lifts
  • MtoGo
  • Escalators
  • Help point
  • CCTV
  • Induction Loop
  • Shelter
  • Real time information
  • Toilets
  • Lost Property
  • Ticket Machines
  • Lifts
  • MtoGo
  • Escalators

Live Departures

Station details

Staff are available to help you 15 minutes before the start of service and 15 minutes from the end of service. 

Step Free Access Rating: A  

Step between platform and train: 201 - 400mm (7.9 – 15.7 inches)

Local taxis 0151 298 2980, 0151 708 7080

Accessibility Network Map 

Rail Replacement Bus Stop Map

Rail to Bus Interchange Information

Facility Availability
Staffing Yes - full time
Seating Yes 
Toilets Yes

Toilets Accessible With Radar Key

No

Toilet Closing Time

At the end of service
Ticket Sale facilities 

Ticket office Window, Ticket Vending Machines and Automatic Ticket Gates.

Passenger Assist Meeting point 

Automatic Ticket Gates Barrier Line

Customer Information Systems

Yes, both visual and aural 

Secure Station Accreditation

Yes

Catering

Mtogo

Shelters (Including Canopies)

Yes - underground

Heated Shelters

Yes this is an underground station

Accessible Shelters

Yes this station's accessibility rating is A

Shelter Closing Time 

At the end of service

Code of Practice Compliant

Yes

Disabled access

Access between Lime Street low level and Lime Street main line concourse is via a lift.

Facility Availability
Wheelchair Accessible Yes
Pram Accessible Yes
Blue Badge Parking No
Accessible Toilets Yes
Availability of staff assistance and ramp availability

Platform to train ramps are available at all stations with assistance from Merseyrail staff. Staff located in our ticket offices will be able to help. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. Our team will also let the station you are travelling to know that you are on your way so that staff at that station can be ready to meet you when you arrive.

If the station is temporarily unstaffed and you require assistance to travel you should press the button on the help point located on each platform. Our control room team will arrange for you to receive the help you need.

Booking Passenger Assist in advance

Getting in touch and telling us your needs in advance can help us make sure we have arrangements ready for your journey.

You can request passenger assist by telephoning 0800 0277 347 (Freephone) or 0151 555 1111. We will then contact you directly to confirm the arrangements.

Please note the number above is only available between 7am and 7pm Monday  to Friday, if you need to book outside of these times please call 0151 702 2704

For more information on Assisted Travel please click here. 

Nearby Attractions

Hospital 850 X 350

The Royal Liverpool Hospital

The Royal Liverpool University Hospital is the largest hospital in Merseyside and Cheshire.

St Georges Hall 850 X 350

St George's Hall

St George’s Hall is widely regarded as one of the finest neo-classical buildings in the world.

Liverpoolempire 850 X 350

Liverpool Empire

Liverpool Empire Theatre is located on the corner of Lime Street and London Road.

Local Area

Get Directions