Here at Merseyrail all our employees are committed to living our values and behaviours day to day to ensure we provide the best possible service to our customers. Please see below these values and an understanding of how our employees will deliver them.
Genuine
“show commitment to their role and to Merseyrail. Open with everyone and ensures our values are visible and transparent in all they do”.
Professional
“the requirement to inspire through setting clear goals, defining and delivering short and long term aims and objectives for the business. A drive to get the job done on time, to cost and to the agreed standard; being open and receptive to feedback to make things better and to improve the business”.
Proactive
“the ability to think long term, showing motivation to strive towards achieving challenging goals and high standards; making continual improvements in the way things are done and having the confidence to make things happen”.
Inclusive
“establishes and uses networks inside and outside the company and then builds effective relationships through understanding and being open to different approaches, backgrounds, values, beliefs and organisations; always understands how difference contributes to the success of the business”.