We welcome you comments and suggestions as these can help us improve on the services we offer. We also like to hear any compliments you might have relating to our teams and what we do. To do this, please use the form below.

Merseyrail twitter

If you wish to contact us and need a quick response, the fastest way to do so is by our Twitter channel (@merseyrail) or by sending us a message on Whatsapp (0151 555 1111). The team are available from 06:00 to 23:30 Monday to Saturday and 10.00 - 18.00 on Sundays. They can resolve most queries or issues very quickly. Click here to send us a tweet.

We are closed Christmas Day and Boxing Day.

You can contact National Rail Enquiries who are open 24 hours a day on 03457 48 49 50.

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