Merseyrail welcomes enquiries from the media and press about our services, stations and trains.

In some instances, we are able to provide stock video footage and pictures. Please request if you would like use of these resources.


For all media enquiries, please contact us at:


Media & Communications Team

9th Floor, Rail House

Lord Nelson Street

Liverpool L1 1JF



[email protected]

For any other general enquiries please contact Customer Relations on 0151 555 1111 or email the team here. 

For any Prosecutions & Penalty Fares queries please call 0151 702 1504.