Timetable changes Northern Line Saturday 2nd July
Due to an ongoing fault with the signalling system in the Moorfields area, it is likely that Kirkby line services will terminate and start back at Sandhills tomorrow (Saturday 2nd July).
Customers wishing to travel beyond Sandhills on the Kirkby line should change at Sandhills for all destinations.
Please also allow extra time for your journey if you are travelling on the Southport/Hunts Cross or Ormskirk line tomorrow as there are likely to be minor residual delays on all Northern lines.
The latest information will be posted on our live Twitter feed, so please follow us @Merseyrail.
Lime Street Low Level
Staff are available to help you 15 minutes before the start of service and 15 minutes from the end of service.
Postcode L1 1JD
Step Free Access Rating: A
Step between platform and train: 201 - 400mm (7.9 – 15.7 inches)
Local taxis 0151 298 2980, 0151 708 7080
Facilities
- Lost Property
- Telephone
- Help Point
- CCTV
- Induction Loop
- Shelter
- Real Time Information
- Toilet
- Mtogo
- Escalators
- Lifts
- Ticket Machines
Disabled access
Access between Lime Street low level and Lime Street main line concourse is via a lift.
| Facility | Availability |
 Wheelchair Accessible |
Yes |
 Pram Accessible |
Yes |
 Blue Badge Parking |
No |
 Accessible Toilets |
Yes |
Availability of staff assistance and ramp availability
Platform to train ramps are available at all stations with assistance from Merseyrail staff. Staff located in our ticket offices will be able to help. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. Our team will also let the station you are travelling to know that you are on your way so that staff at that station can be ready to meet you when you arrive.
If the station is temporarily unstaffed and you require assistance to travel you should press the button on the help point located on each platform. Our control room team will arrange for you to receive the help you need.
Booking Passenger Assist in advance
Getting in touch and telling us your needs in advance can help us make sure we have arrangements ready for your journey.
You can request passenger assist by telephoning 0800 0277 347 (Freephone) or 0151 555 1111. We will then contact you directly to confirm the arrangements.
Please note the number above is only available between 7am and 7pm Monday to Friday, if you need to book outside of these times please call 0151 702 2704
For more information on Assisted Travel please click here.
Additional Accessibility Information
| Facility | Availability |
| Staffing | Yes - full time |
| Seating | Yes |
| Toilets | Yes |
|
Toilets Accessible With Radar Key |
No |
|
Toilet Closing Time |
At the end of service |
| Ticket Sale facilities |
Ticket office Window, Ticket Vending Machines and Automatic Ticket Gates. |
| Passenger Assist Meeting point |
Automatic Ticket Gates Barrier Line |
| Customer Information Systems |
Yes, both visual and aural |
| Secure Station Accreditation |
Yes |
| Catering |
Mtogo |
| Shelters (Including Canopies) |
Yes - underground |
| Heated Shelters |
Yes this is an underground station |
|
Accessible Shelters |
Yes this station's accessibility rating is A |
|
Shelter Closing Time |
At the end of service |
|
Code of Practice Compliant |
Yes |
