Awards and Achievements

A 777 train at Aughton Park.

Merseyrail named number one for family-friendly train journeys

Merseyrail has been named as the best train operator in the UK for families travelling with young children according to new research by the Campaign for Family-Friendly Trains.

Sally Ralston, Merseyrail's Community Involvement Manager.

Merseyrail Community Involvement Manager Awarded British Empire Medal In The King's Birthday Honours List

Sally Ralston, Community involvement Manager at Merseyrail has been recognised in the inaugural King’s Birthday Honours list, receiving a British Empire Medal (BEM) for her services to the community of the Liverpool City Region.

Passengers leaving a platform after departing a train.

Merseyrail customer service ranked among best in the UK

Merseyrail has the best customer service levels in the UK rail network, a new survey by the Institute of Customer Service (ICS) has declared.

Members of the community stood in a lift at Birkenhead Park station.

New lift at Birkenhead Park Station making a difference to passengers

Passengers are now benefiting from a new lift at Birkenhead Park rail station, on Merseyrail's Wirral line, which provides a step free route from the street to the platforms.

Students standing in fron of a new 777 train.

Merseyrail and Stadler open their doors to local students

Merseyrail and its fleet maintenance provider Stadler have joined forces to provide local students with a behind-the-scenes tour of Kirkdale depot.