Awards and Achievements
Merseyrail customer service ranked among best in the UK
06 February 2023
Merseyrail has the best customer service levels in the UK rail network, a new survey by the Institute of Customer Service (ICS) has declared.
New lift at Birkenhead Park Station making a difference to passengers
07 September 2022
Passengers are now benefiting from a new lift at Birkenhead Park rail station, on Merseyrail's Wirral line, which provides a step free route from the street to the platforms.
Merseyrail and Stadler open their doors to local students
30 June 2021
Merseyrail and its fleet maintenance provider Stadler have joined forces to provide local students with a behind-the-scenes tour of Kirkdale depot.