Journey Planner
  1. At
  1. At
Try our Station Finder

Jump straight to the station you are looking for using our Quick Search

  1. Select a Station
  2. Search by Postcode



We want to ensure that your journey with us is a safe one. Please take a few minutes of your time to read this advice, which covers many aspects of your journey.

Screen Shot 2013-12-04 At 15.14.54
  • If you are carrying a lot of items, take the lift.
  • Prepare to join the escalator and stand to the right and hold the handrail tight.
  • Supervise young children whilst using the escalator
  • Take care when stepping on and off the escalators.
  • If you need assistance when using the escalators, please ask a member of our staff.
Screen Shot 2013-12-05 At 10.12.59
  • Let people leave the lift before trying to enter.
  • If you are carrying luggage use the lift instead of the escalator.
  • If you have a pram or young child consider their safety
  • If you are unsteady on your feet, the lift may be a safer option.
  • The lift provides disabled passengers with ease of access to each floor.
Screen Shot 2013-12-05 At 10.16.34
  • Be careful when using the stairs.
  • Don't run or rush when using stairs, as you may lose your footing.      
  • Take extra care if conditions are slippery.
  • Take care when passing other customers on the stairs.

Screen Shot 2015 09 24 At 101710

  • You cannot consume alcohol on Merseyrail trains or at our stations.
  • If you’re under the influence of alcohol and unfit to travel, we’ll have to refuse you access to the Merseyrail network.
  • The TravelSafe policy is fully supported and enforced by the British Transport Police. The No Alcohol policy is enforceable under Byelaw 4 of the Merseyrail Byelaws.
On Train  
Screen Shot 2013-12-05 At 10.01.33
  • Merseyrail operate a smoke-free policy on all of our trains and sub-surface stations, this includes waiting shelters on platforms.
  • Do not store oversize / heavy luggage in the overhead shelf. Such items could fall during the journey, causing injury to you or another passenger.
  • Keep aisle clear of luggage.
  • Do not stand near the train doors. You could cause an obstruction, or an accident when the doors open or close.
Screen Shot 2013-12-05 At 10.03.33
  • Have your ticket ready at the gates.
  • If you have a young child, use the staffed gate.
  • If you are disabled, use the staffed gate.
  • Wait until the gate has completely opened to walk through.                
  • If the gate does not open, speak to a member of staff.
On Platform  
Screen Shot 2013-12-05 At 09.56.46
  • Never run on platforms, always walk.
  • Ensure that you and any children in your care stand well back from the platform edge and behind yellow lines.
  • Remember not all trains may stop at your platform. From time to time some trains pass through stations without stopping, so keep a hold of children, pushchairs and other belongings.
  • Never attempt to retrieve articles dropped onto the railway line or between the platform and train. Advise a member of staff or use the help points.
  • If you have any concerns regarding your safety during any part of your journey, please contact a member of staff or use the help points.