COVID-19 Latest Update

From Sunday 5 July timetable changes will be made as additional services will run. Passengers are advised that face coverings must be worn on the Merseyrail network at all times.

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Safety Tips

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We want to ensure that your journey with us is as safe as possible. Please take a few minutes of your time to read these quick safety tips and enjoy your journey.

Automatic Ticket GatesTicket In Gate 300X164

  • Please keep children under supervision at all times
  • When possible please use the automatic ticket gate
  • Children under 5 must be carried through the ticket gate or use the wide aisle gate
  • Luggage, prams, wheelchairs and bicycles must use the wide aisle gate 

 

EscalatorsEscalotor 300X164

  • Please keep children under supervision at all times
  • Stand to the right and hold on tight!
  • Luggage, prams, wheelchairs and bicycles please use the lift
  • Ask staff if you require any assistance on the escalators, we’re here to help!

Platform SafetyYellow Line 2 300X164

  • Please keep children under supervision at all times
  • Please take extra care when boarding/alighting the train
  • No running on the platform
  • Please allow plenty of time for your journey
  • Please do not board the train when the doors are closing and the audible alarm is on
  • Be sure to keep behind the yellow line at all times