Safety Tips
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We want to ensure that your journey with us is as safe as possible. Please take a few minutes of your time to read these quick safety tips and enjoy your journey.
Automatic Ticket Gates
- Please keep children under supervision at all times
- When possible please use the automatic ticket gate
- Children under 5 must be carried through the ticket gate or use the wide aisle gate
- Luggage, prams, wheelchairs and bicycles must use the wide aisle gate
Escalators
- Please keep children under supervision at all times
- Stand to the right and hold on tight!
- Luggage, prams, wheelchairs and bicycles please use the lift
- Ask staff if you require any assistance on the escalators, we’re here to help!
Platform Safety
- Please keep children under supervision at all times
- Please take extra care when boarding/alighting the train
- No running on the platform
- Please allow plenty of time for your journey
- Please do not board the train when the doors are closing and the audible alarm is on
- Be sure to keep behind the yellow line at all times
