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Improvement Works

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Here at Merseyrail we are constantly making improvements to our network for the benefit of our customers.

In this section, full details of the latest projects can be found below.

Hillside Lift Project

HS1

What is the purpose of the project?

To provide step free access from the booking hall to the platforms below. Following the introduction of the lifts and new trains, customers that possess mobility challenges should be able to board trains without rail staff assistance.

Who is involved in the project?

Supported by Network Rail, Merseyrail are delivering the project on behalf of Merseytravel, the Liverpool City Region Combined Authority and the Department of Transport.  

How is the project funded?

The project is jointly funded by the Department of Transport’s Access for All Programme and the Liverpool City Region Combined Authority, through their Transforming Cities fund.

When will the work happen?  

Work is expected to start in May and finish November 2021.  

How will the station change?

Lift shafts will be constructed beyond the existing footprint of the station building and linked via enclosure walkways. The design of the lift shafts will mirror the aesthetics of the existing station to limit the impact of the new development on the surrounding environment. 

Will the project affect the operation of the railway?

Not necessarily. Work will be planned in a way to limit disruption to the train service as much as possible. The station will remain open for the duration. Parts of the booking hall may be cordoned off for short periods of the project to allow the connection of the new structures. The station should remain open during these periods.

Will they work in the day or night?

The majority of work will take place during the day, during the hours of 8:00am and 5:00pm. Weekend working will be kept to a minimum and if we have to work beyond the working week, Merseyrail or its contractor will write to you confirm the details of the event.

It will be necessary to undertake some work during the night. These activities must be undertaken when a live train service is not running. This is to ensure construction activities are undertaken in the safest way possible.

Will there be noise during construction?

Unfortunately, yes, but work will be designed and planned in a way to limit noise as much as practically possible. Merseyrail will monitor activities on site to ensure the contractor is implementing all possible mitigation measures.

Will traffic increase during construction?

Yes. Merseyrail take these matters (along with nuisance of noise) very seriously and activity manage these issues, so they do not adversely affect your day to day life.  

Work will be planned in a way so deliveries and the movement of plant and machinery will take place out peak hours and/or school drop off/pick up times. Restrictions will be imposed on how the contractor accesses the area. Construction activities will be monitored on a regular basis to ensure the contractor is adhering to the imposed restrictions.

Where will be contractor be based?

The contractor will set up a compound for the storage of materials and provide staff facilities on Network Rail land located off Lynton Road. Naturally, construction work will be located at the end of the island platform.

I have a complaint during the work, who do I contact?

As we near the build phase we will write to you again and provide details for you to contact us. We will include these details in every piece of correspondence we send you going forward.

Hunts Cross Lift Project

Hunts Cross

What is the purpose of the project?

To provide step free access from the booking hall to the platforms below. Following the introduction of lift and new trains, customers that possess mobility challenges should be able to board trains without rail staff assistance.

Who is involved in the project?

Supported by Network Rail, Merseyrail are delivering the project on behalf of Merseytravel, the Liverpool City Region Combined Authority and the Department of Transport.  

How is the project funded?

The project is jointly funded by the Department of Transport’s Access for All Programme and the Liverpool City Region Combined Authority, through their Transforming Cities fund.

When will the work happen?  

Work is expected to start in April 2021 and finish in April 2022.

How will the station change?

Lift shafts will be constructed on the embankment beside the old station building and at the head of the existing stair structure on the island platform. New footbridge structures will be introduced to create a step free walkway from the existing ticket office.

Will the work affect the original listed station building?

No. The project has been planned so the new structures do not impact the listed building in any way.

Will the station carpark close?

Yes, in part. At a minimum Merseyrail will be required to close sections of the car park to allow for contractor welfare facilities and materials storage. Parking will be maintained for those who require through access and possess permits to park. 

Will the project affect the operation of the railway?

Not necessarily. Work will be planned in a way to limit disruption to the train service as much as possible. The station will remain open for the duration. Parts of the booking hall may be cordoned off for short periods of the project to allow the connection of the new structures. The station should remain open during these periods.

Will they work in the day or night?

The majority of work will take place during the day, during the hours of 8:00am and 5:00pm. Weekend working will be kept to a minimum and if we have to work beyond the working week, Merseyrail or its contractor will write to you confirm the details of the event.

It will be necessary to undertake some work during the night. These activities must be undertaken when a live train service is not running. This is to ensure construction activities are undertaken in the safest way possible.

Will there be noise?

Unfortunately, yes, but work will be designed and planned in a way to limit noise as much as practically possible. Merseyrail will monitor activities on site to ensure the contractor is implementing all possible mitigation measures.

Will traffic increase?

Yes, construction traffic. Merseyrail take these matters (along with nuisance of noise) very seriously and activity manage these issues, so they do not adversely affect your day to day life.  

Work will be planned in a way so deliveries and the movement of plant and machinery will take place out peak hours and/or school drop off/pick up times. Restrictions will be imposed on how the contractor accesses the area. Construction activities will be monitored on a regular basis to ensure the contractor is adhering to the imposed restrictions.

I have a complaint during the work, who do I contact?

As we near the build phase we will write to you again and provide details for you to contact us. We will include these details in every piece of correspondence we send you going forward.

St Michaels Lift Project

ST Michaels1

What is the purpose of the project?

To provide step free access from the booking hall to the platforms below. Following the introduction of the lifts and new trains, customers that possess mobility challenges should be able to board trains without rail staff assistance.

Who is involved in the project?

Supported by Network Rail, Merseyrail are delivering the project on behalf of Merseytravel, the Liverpool City Region Combined Authority and the Department of Transport.  

How is the project funded?

The project is jointly funded by the Department of Transport’s Access for All Programme and the Liverpool City Region Combined Authority, through their Transforming Cities fund.

When will the work happen?  

Work is expected to start in May 2021 and finish in January 2022.

How will the station change?

Lift shafts will be constructed beyond the existing footprint of the station building and linked via raised walkways. The design of the lift shafts will mirror the aesthetics of the existing station to limit the impact of the new development on the surrounding environment. We have purposely moved the new structures away from the existing station building to protect its architectural integrity.

Will the project affect the operation of the railway?

Not necessarily. Work will be planned in a way to limit disruption to the train service as much as possible. The station will remain open for the duration. Parts of the booking hall may be cordoned off for short periods of the project to allow the connection of the new structures. The station should remain open during these periods.

Will they work in the day or night?

The majority of work will take place during the day, during the hours of 8:00am and 5:00pm. Weekend working will be kept to a minimum and if we have to work beyond the working week, Merseyrail or its contractor will write to you confirm the details of the event.

It will be necessary to undertake some work during the night. These activities must be undertaken when a live train service is not running. This is to ensure construction activities are undertaken in the safest way possible.

Will there be noise?

Unfortunately, yes, but work will be designed and planned in a way to limit noise as much as practically possible. Merseyrail will monitor activities on site to ensure the contractor is implementing all possible mitigation measures.

Will traffic increase?

Yes, construction traffic. Merseyrail take these matters (along with nuisance of noise) very seriously and activity manage these issues, so they do not adversely affect your day to day life.  

Work will be planned in a way so deliveries and the movement of plant and machinery will take place out peak hours and/or school drop off/pick up times. Restrictions will be imposed on how the contractor accesses the area. Construction activities will be monitored on a regular basis to ensure the contractor is adhering to the imposed restrictions.

I have a complaint during the work, who do I contact?

As we near the build phase we will write to you again and provide details for you to contact us. We will include these details in every piece of correspondence we send you going forward.

Birkenhead Park Lift Project

BH1

What is the purpose of the project?

To provide step free access from the booking hall to the platforms below. Following the introduction of the lifts and new trains, customers that possess mobility challenges should be able to board trains without rail staff assistance.

Who is involved in the project?

Supported by Network Rail, Merseyrail are delivering the project on behalf of Merseytravel, the Liverpool City Region Combined Authority and the Department of Transport.   

How is the project funded?

The project is jointly funded by the Department of Transport’s Access for All Programme and the Liverpool City Region Combined Authority, through their Transforming Cities fund.

When will the work happen?  

Work is expected to start in May and finish October 2021.  

How will the station change?

The lift will be positioned at the head of the existing island platform and be access from the existing booking hall. How you access the station or use the platform will not change.  

Will my property be overlooked?

No. As Birkenhead Head Park Station is in a cutting, the new structure will not rise above the existing height of the station.

Will the project affect the operation of the railway?

Not necessarily. Work will be planned in a way to limit disruption to the train service as much as possible. The station will remain open for the duration. Parts of the booking hall may be cordoned off for short periods of the project to allow the connection of the new structures. The station should remain open during these periods.

Will they work in the day or night?

The majority of work will take place during the day, during the hours of 8:00am and 5:00pm. Weekend working will be kept to a minimum and if we have to work beyond the working week, Merseyrail or its contractor will write to you confirm the details of the event.

It will be necessary to undertake some work during the night. These activities must be undertaken when a live train service is not running. This is to ensure construction activities are undertaken in the safest way possible.

Will there be noise?

Unfortunately, yes, but work will be designed and planned in a way to limit noise as much as practically possible. Merseyrail will monitor activities on site to ensure the contractor is implementing all possible mitigation measures.

Will traffic increase?

Yes, construction traffic. Merseyrail take these matters (along with nuisance of noise) very seriously and activity manage these issues, so they do not adversely affect your day to day life.  

Work will be planned in a way so deliveries and the movement of plant and machinery will take place out peak hours and/or school drop off/pick up times.

Where will be contractor be based?

The contractor will set up a compound at Birkenhead North in order to limit the amount of disruption to the surrounding area. Naturally, the construction element of the work will be located at the end of the island platform.

Will you write to me again/keep me informed?

Yes. Merseyrail or its contractor will write to you to confirm when an activity may impact you in some way. As part of delivering the project Merseyrail will provide regular updates on progress.

If I have a complaint during the work, who do I contact?

As we near the build phase we will write to you again and provide details for you to contact us. We will include these details in every piece of correspondence we send you going forward.