Chester & Ellesmere Port Lines - Saturday 23 March

Rail replacement buses will continue to run between Hooton and Hamilton Square stations on Saturday 23 March due to platform upgrade work overrunning. Train services will run as normal on Sunday 24 March. We apologise for any inconvenience this causes. Full timetables are available on the link above.

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Performance Information

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On this page you will find information about the punctuality performance of Merseyrail services.

Train services are measured against the following:

Public Performance Measure (PPM)

This is the percentage of trains that cover their full journey length and arrive at their final destination within five minutes of the booked time measured against the planned timetable. If a train is cancelled or does not call at all of the scheduled stations (semi-fast trains) it will count as a PPM failure. 

Refunds and compensation for season ticket holders affected by delays and cancellations is based on the PPM figure for the period that the season ticket is valid. For more information please click here. 

On Time Figures

On Time figures are based on the percentage of train services that have run arriving within 59 seconds of the planned timetable. This excludes cancelled services.

MAA - Is Moving Annual Average and represents the score over the last 13 periods / year. 

In the sections below you will find a breakdown of the different performance figures for the four weeks ending Saturday 2 March 2019 (Period 12).

Click here to view the Performance Information for previous periods.

Performance Overview

Merseyrail network PPM

Four weeks ending Saturday 2 March 2019  
Period 12 PPM 96.32%
Period 12 PPM Moving Annual Average 95.22%

 

Performance figures per line

  Number of trains due to operate Number of trains that met the PPM standard Number of trains that did not meet the PPM standard PPM PPM MAA On Time (period)
Northern  10478 10183 295 97.18% 95.31%  
Wirral  6143 5827 316 94.86% 95.06%  
Merseyrail Network 16621 16010 611 96.32% 95.22% 80.93%

PPM Failure Breakdown

On Time figures are based on the percentage of train services that have run arriving within 59 seconds of the planned timetable. This excludes cancelled services.

PPM Failure Breakdown  
Cancelled 300
Late 311
Total 611

Cancelled includes trains that:

  • Did not run at all
  • Only ran for part of their journey
  • Did not call at all expected stations

Late includes trains that were more than 5 minutes late, but not included as Cancelled as above.

Significant incidents

Date Details PPM fails
07/02/19 HC62 TRACK CIRCUIT FAILURE AIGBURTH 34
01/03/19 FATALITY AINSDALE 33
08/02/19 TEC2 OPERATED HAM. SQUARE 29
09/02/19 TRESPASS BANK HALL 25
27/02/19 ML EVF AXLE COUNTER FAILURE JAMES STREET 25
10/02/19 ML AKR TRACK CIRCUIT FAILURE SANDHILLS 23
07/02/19 3RD RAIL ISSUE JAMES STREET 18
15/02/19 PANEL FAILURE HOOTON 16

The above incidents caused a total of 203 PPM failures and 141 cancellations

 

Cancellation Breakdown

Responsibility Cancellation
Network Rail (Infastructure) 113
Network Rail Weather, Vandalism & Others 69
Merseyrail (Fleet) 64
Merseyrail Weather & Vandalism & Others 54
Total 300

1

Details on PPM failures as a result of late running

Lateness Breakdown 

Responsibility Lateness
Network Rail (Infastructure) 71
Network Rail Weather, Vandalism & Others 110
Merseyrail (Fleet) 43
Merseyrail Weather & Vandalism & Others 87
Total 311

2

Line of route 5-7 Minutes Late 8-10 Minutes Late 11-15 Minutes Late 15 Minutes Late + Total
Southport-Hunts Cross Line 58 19 10 2 89
Ormskirk Line 26 6 3 2 37
Kirkby Line 24 3 1 0 28
Chester Line 66 16 3 3 88
New Brighton Line 5 3 2 0 10
West Kirby Line 16 6 2 0 24
Ellesmere Port Line 24 7 3 1 35
           
Northern line sub total 219 60 24 8 154
Wirral line sub total 111 32 10 4 157
           
Network Total 330 92 34 12 311

On Time performance figures per line

Journey On Time Trains ran On time (%)
Chester - Liverpool 816 1323 61.68%
New Brighton - Liverpool 1385 1549 89.41%
West Kirby - Liverpool 1041 1520 68.49%
Ellesmere Port - Liverpool 474 910 52.09%
Other Wirral services at LVC 194 319 60.82%
Liverpool - Chester 912 1461 62.42%
Liverpool - New Brighton 1398 1549 90.25%
Liverpool - West Kirby 1237 1524 81.17%
Liverpool - Ellesmere Port 770 1028 74.90%
Other Wirral services at destination 249 422 59.00%
Hunts Cross - Liverpool 491 984 49.90%
Southport - Liverpool 245 401 61.10%
Ormskirk - Liverpool 736 871 84.50%
Kirkby - Liverpool 1251 1569 79.73%
Liverpool - Hunts Cross 1487 1788 83.17%
Liverpool - Southport 298 414 71.98%
Liverpool - Ormskirk 1439 1599 89.99%
Liverpool - Kirkby 1419 1600 88.69%
       
Northern line sub total 7366 9226 79.84%
Wirral line sub total  8476 11605 73.04%
       
Network Total  15842 20831 76.05%

 

 

Totals On time MAA (%)
Northern 74.32%
Wirral 78.51%
Merseyrail Network 75.87%