Phone Service Maintenance
Between the hours of 10:00-13:00 we have a planned systems update and to ensure our service is not disrupted a temporary number will be available.
0151 434 4535
Merseyrail is a 50:50 joint venture between Serco Group Plc and Abellio. We also hold a 25 year concession agreement with Merseytravel.
We employ over 1200 people providing almost 800 local train services across Merseyside every day. We manage 68 stations as well as having staff based at our train maintenance depots and at our head office ‘Rail House’ in central Liverpool. We employ people in a number of business areas including Customer Services, Traincrew, Engineering, Train Presentation, as well as a number of clerical and managerial posts.
Our people are at the heart of our success and we rely heavily on each and every employee to deliver the best possible experience for our customers. That’s why we believe in rewarding success, and you will see below that we offer an extensive and competitive range of benefits to all employees joining our company:
- Competitive salaries
- Final Salary Pension Scheme
- Free rail travel with Merseyrail and other TOCs in the Serco / Abellio group
- Subsidised rail travel with other UK and European TOCs
- Generous holiday entitlement
- Employee Benefits Scheme offering discounts and offers on a number of products and services
Some roles also enjoy enhancements such as shift enhancement and overtime.
Merseyrail is an equal opportunities employer. We welcome people from all backgrounds and recognise that in order to be successful, we need to create an inclusive environment where everyone is able to realise their potential and succeed. We treat all individuals fairly throughout all stages of our recruitment process and value the benefits of having a diverse workforce. We would encourage you to apply for any position for which you feel you have the required skills and abilities.
If you have any queries relating to our recruitment process, please contact the HR support centre on 0151 955 2050
Please note: Due to the high volume of responses to external recruitment campaigns, and continuous high interest in our organisation, we are currently unable to hold speculative CVs on file. Please check back regularly to see what vacancies have been added to our site.
Our ValuesThe Merseyrail Culture
We're committed to being Genuine, Professional, Inclusive and Pro-Active.
Employee ProfilesWhat our staff have to say
We’d like to take this opportunity to introduce you to a few of our people.