From Tuesday 22 September, following the latest government guidance, customers should only travel on our network for essential purposes, such as travelling to and from school or work. Please remember to wear a face covering on trains and in stations unless you are under 11 or exempt. A £100 fine applies
Some Merseyrail tickets are available to purchase via Trainline, however passengers should be aware that Trainline tickets cannot be collected from Merseyrail stations.
Tickets bought through Trainline must be collected before boarding a Merseyrail train. Tickets can be collected from:
- Liverpool South Parkway station from the Northern Rail ticket machines
- Chester station ticket machines
- Lime Street main line station ticket machines
64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your tickets at the station before you travel. There are also Ticket Vending Machines at 19 Merseyrail stations. Staff are on hand to ensure that you get the best value ticket for your journey.