Important travel information - Hunts Cross line

Train services between Hunts Cross and Liverpool Central are currently suspended due to a cable fault causing the power supply to the third rail to be severely reduced. Rail replacement buses are running between all affected stations. We have been advised by Network Rail that it is unlikely that services will be running between Hunts Cross and Liverpool Central until start of service on Monday morning (22 July). If Network Rail identify the problem and fix the fault before this time, we will reinstate the normal train service well in advance of Monday. We apologise for the inconvenience this may cause and thank you for your patience during this time. Please click the link above for more details.

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Merseyrail Achievement Awards

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If a member of staff has gone above and beyond to help you or always offers great customer service we want to hear about it. They will then be nominated for the Merseyrail Star Award!

As a business our core values are "Genuine, Professional, Proactive & Inclusive" and we would like to know which member of staff you feel best displays these values.

Please fill in the form below to nominate a member of staff.

Don't worry if you don't know their name you can just tell us which station they were at or if they were on a train and perhaps a short description. e.g. male ticket retailer at Southport station with short blond hair at 8am Monday

Deadline for nominations is Thursday 22nd September.

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