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Staff are available to help you 15 minutes before start of service and 15 minutes from the end of service.

The Old Hall Street entrance is open Monday - Friday to serve our commercial district, however it closes each weekday at 7pm and is closed of a weekend.

Due to essential maintenance work the lifts at Moorfields station will be out of service on from start of service Tuesday 24 August - end of service Friday 28 August. 

If you require lift access please use Liverpool Central for Northern line services or any other city centre station (Liverpool Central, James Street, Lime Street low level) for Wirral line services.

If you normally use our assisted travel service, please contact our customer relations team so we can arrange to get you where you need to be. You can request assistance by telephoning 0800 0277 347 (Freephone) or 0151 555 1111 from 07:00 to 19:00 Monday to Friday. Outside of these times only please call 0151 702 2704.

Due to the COVID-19 pandemic, staffing hours and availability may be effected. Please see below for further details.

Postcode L2 2BS

Local Taxis 0151 298 2980

Secure Cycle Parking 24 spaces

Cycle Racks 32 spaces

Accessibility Network Map 

Rail Replacement Bus Stop Map


  • Lost Property
  • Help Point
  • CCTV
  • Induction Loop
  • Shelter
  • Real Time Information
  • Toilet
  • Mtogo
  • Escalators
  • Lifts
  • Ticket Machines

Disabled access

This station has step free access to all platforms/the platform. Platforms via Moorfields entrance are accessible via lifts. However the Old Hall Street entrance has no disabled access.

Facility Availability
Wheelchair1Wheelchair Accessible Yes
Pram1Pram Accessible Yes
Parking1Blue Badge Parking No
Toilets1Accessible Toilets Yes


Additional Accessbility Information


Facility Availability
Staffing Yes - full time
Seating Yes 
Toilets Yes
Ticket Sale facilities 

Ticket office Window, Ticket Vending Machines and Automatic Ticket Gates.

Passenger Assist Meeting point 

Automatic Ticket Gates Barrier Line

Customer Information Systems

Yes, both visual and aural 

Secure Station Accreditation




Shelters (Including Canopies)

Yes - underground

Heated Shelters


Local Area Map