Staff are available to help you 15 minutes before the start of service and 15 minutes from the end of service.
The station entrance is located at the top of the Waterloo Road bridge. There is no carpark but there is a small drop off area to pull in off the main road.
Step Free Access Rating: C
Step between platform and train: 201 - 400mm (7.9 – 15.7 inches)
Local Taxis 01704 537 777, 01704 531 000, 01704 535 050
Cycle Racks 6 spaces
Secure Cycle Parking 40 spaces
- Cycle Racks
- Lost Property
- Help Point
- Induction Loop
- Real Time Information
- Go Cycle
This station does not have step-free access to any platform. The nearest station with disabled access is Ainsdale.
|Blue Badge Parking||No|
Availability of staff assistance and ramp availability
Platform to train ramps are available at all stations with assistance from Merseyrail staff. Staff located in our ticket offices will be able to help. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. Our team will also let the station you are travelling to know that you are on your way so that staff at that station can be ready to meet you when you arrive.
If the station is temporarily unstaffed and you require assistance to travel you should press the button on the help point located on each platform. Our control room team will arrange for you to receive the help you need.
Booking Passenger Assist in advance
Getting in touch and telling us your needs in advance can help us make sure we have arrangements ready for your journey.
You can request passenger assist by telephoning 0800 0277 347 (Freephone) or 0151 555 1111. We will then contact you directly to confirm the arrangements.
Please note the number above is only available between 7am and 7pm Monday to Friday, if you need to book outside of these times please call 0151 702 2704
For more information on Assisted Travel please click here.
Additional Accessibility Information
Toilets Accessible With Radar Key
Toilet Closing Time
|Ticket Sale facilities||
Ticket office window. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only.
|Passenger Assist Meeting point||
|Customer Information Systems||
Yes, both visual and aural
|Secure Station Accreditation||
|Shelters (Including Canopies)||
Yes - shelters available both towards and away from Liverpool. No canopies available.
Yes - available on both platforms 1 & 2
No - this station's accessibility rating is C
Shelter Closing Time
Platform 1: 23:40 Platform 2:00:20
Code of Practice Compliant