Timetable changes Northern Line Saturday 2nd July

Due to an ongoing fault with the signalling system in the Moorfields area, it is likely that Kirkby line services will terminate and start back at Sandhills tomorrow (Saturday 2nd July).

Customers wishing to travel beyond Sandhills on the Kirkby line should change at Sandhills for all destinations.

Please also allow extra time for your journey if you are travelling on the Southport/Hunts Cross or Ormskirk line tomorrow as there are likely to be minor residual delays on all Northern lines.

The latest information will be posted on our live Twitter feed, so please follow us @Merseyrail.

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Ellesmere Port

Ellesmere Port

Staff are available to help you from 0605 to 1400 hrs Monday to Friday, the station is unstaffed for the rest of the time. When station is unstaffed please purchase tickets at an automatic ticket vending machine before you travel. 

Postcode CH65 4AR

Step Free Access Rating: B  

Step between platform and train: 201 - 400mm (7.9 – 15.7 inches)

Local Taxis 0151 355 1122, 01244 34 34 34

Car Parking 109 spaces

Cycle Racks 10 spaces

Secure Cycle Parking 14 spaces

To apply for our Cycle Scheme click here

Accessibility Network Map 

Rail Replacement Bus Stop Map

Facilities

  • Cycle Racks
  • Car Park
  • Lost Property
  • Telephone
  • Help Point
  • CCTV
  • Induction Loop
  • Shelter
  • Real Time Information
  • Ticket Machines
  • Go Cycle
  • Bike & Go

Disabled access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only – please check details. Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed.

Facility Availability
Wheelchair1Wheelchair Accessible Yes
Pram1Pram Accessible Yes
Parking1Blue Badge Parking Yes (6 Spaces)
Toilets1Accessible Toilets Yes

Availability of staff assistance and ramp availability

Platform to train ramps are available at all stations with assistance from Merseyrail staff. Staff located in our ticket offices will be able to help. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. Our team will also let the station you are travelling to know that you are on your way so that staff at that station can be ready to meet you when you arrive.

When the station is unstaffed and you require assistance to travel you should press the button on the help point located on each platform. Our control room team will arrange for you to receive the help you need.

Booking Passenger Assist in advance

Getting in touch and telling us your needs in advance can help us make sure we have arrangements ready for your journey.

You can request passenger assist by telephoning 0800 0277 347 (Freephone) or 0151 555 1111. We will then contact you directly to confirm the arrangements.

Please note the number above is only available between 7am and 7pm Monday  to Friday, if you need to book outside of these times please call 0151 702 2704

For more information on Assisted Travel please click here. 

Additional Accessibility Information

 

Facility Availability
Staffing Yes
Seating Yes 
Toilets Yes

Toilets Accessible With Radar Key

No

Toilet Closing Time

14:30
Ticket Sale facilities 

Ticket office window. Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. 

Passenger Assist Meeting point 

Booking Office

Customer Information Systems

Yes, both visual and aural 

Secure Station Accreditation

Yes

Catering

Vending Machine

Shelters (Including Canopies)

Yes - accessible canopies and shelters towards and away from Liverpool.

Heated Shelters

Yes - 1

Accessible Shelters

Yes

Shelter Closing Time 

At the end of service

Code of Practice Compliant

Yes

Local Area Map