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Bank Hall

Bank Hall

Staff are available to help you 15 minutes before start of service and 15 minutes from the end of service.

Postcode L20 8BX

Step Free Access Rating: C  

Step between platform and train: 201 - 400mm (7.9 – 15.7 inches)

Local Taxi 0151 702 2951

Local Area Map pdf

Accessibility Network Map 

Facilities

  • Lost Property
  • Help Point
  • CCTV
  • Induction Loop
  • Shelter
  • Real Time Information

Disabled access

This station does not have step-free access to any platform. The nearest station with disabled access is Kirkdale.

Facility Availability
Wheelchair1Wheelchair Accessible No
Pram1Pram Accessible No
Parking1Blue Badge Parking No
Toilets1Accessible Toilets No


Availability of staff assistance and ramp availability

Platform to train ramps are available at all stations with assistance from Merseyrail staff. Staff located in our ticket offices will be able to help. Just approach them and let them know you need their assistance and they will do their best to make sure you get on the next available service and will also be able to answer any other questions you may have. Our team will also let the station you are travelling to know that you are on your way so that staff at that station can be ready to meet you when you arrive.

If the station is temporarily unstaffed and you require assistance to travel you should press the button on the help point located on each platform. Our control room team will arrange for you to receive the help you need.

Booking Passenger Assist in advance

Getting in touch and telling us your needs in advance can help us make sure we have arrangements ready for your journey.

You can request passenger assist by telephoning 0800 0277 347 (Freephone) or 0151 555 1111. We will then contact you directly to confirm the arrangements.

Please note the number above is only available between 7am and 7pm Monday  to Friday, if you need to book outside of these times please call 0151 702 2704

For more information on Assisted Travel please click here. 

Additional Accessibility Information

 

Facility Availability
Staffing Yes
Seating Yes 
Toilets No
Toilets Accessible With Radar Key N/A
Toilet Closing Time N/A
Ticket Sale Facilities 

Ticket office window.Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. 

Passenger Assist Meeting Point 

Booking office

Customer Information Systems

Yes, both visual and aural 

Secure Station Accreditation

Yes

Catering

No

Shelters (Including Canopies)

Yes - shelter available on both sides of the platform

Heated Shelters

No

Accessible Shelters

No

Shelter Closing Time

00:10

Code of Practice Compliant

Yes

Local Area Map