Timetable Changes on the Chester Line

From Monday 16 October, changes will be made to the Chester line timetable. This is to improve train performance caused by a series of problems experienced over the last few weeks, including slippery rails caused by leaf-fall, busier trains as a result of the Lime Street upgrade work and infrastructure failures.

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Terms and conditions of Cycle Storage

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Terms and Conditions for application and using the Merseyrail Secure Cycle Facilities.

  • An activated key fob will be forwarded to your home address.

  • The key fob will be activated to allow entry into the secure facilities at the stations nominated on your application form.

  • Access is only available for one bicycle per fob at any one time.

  • Merseyrail reserve the right to deactivate the key fob if the facility is misused.

  • All bicycles must be individually locked (using your own locking device) whilst in the parking facility.

  • Merseyrail accepts no liability for any loss or damage to vehicles or contents thereof whilst parked in the shelters. Furthermore, we accept no liability for any loss or damage (either to the cycle or locking device) during the removal, storage and subsequent disposal of abandoned or inappropriately parked bicycles.

  • Merseyrail will give 2 weeks’ notice of removal on any items left unattended for longer than 3 weeks. They will be stored for 3 months, any items unclaimed after 3 months will be destroyed or donated to our charity of the year. You can reclaim your property by contacting the Merseyrail Cycle Team on 0151 955 2185 or email: cycle@merseyrail.org

  • Currently access to our facilities is free but Merseyrail reserve the right to charge for the facility in the future. In that event users would be under no obligation to continue in the scheme.

  • Merseyrail reserves the right to review the usage of the scheme every six months and deactivate your fob, with notice of 14 days.

Using your fob

To gain access to the secure cycle unit, press the fob against the access panel next to the door of the facility. This will trigger the magnetic lock to open and allow access to the storage unit, the same is required on exit. If the door begins to close from the inside you’ll need to scan your fob twice on the reader once to stop then again to re-open.

We would kindly like to remind you that riding a bicycle on station platforms is unsafe and prohibited under Merseyrail byelaws. All scheme users must ensure they dismount before entering the station.

Any queries please contact the Merseyrail Cycle Team on 0151 955 2185 or email: cycle@merseyrail.org 

To Apply for Access to a Merseyrail Secure Cycling Facility.

  • Fill in and submit an online application form or download a copy at the bottom of the page and return an application form in the post to Cycle Co-ordinator, Merseyrail, 8th Floor, Rail House, Lord Nelson Street, Liverpool, L1 1JF
  • You will be advised by letter within 10 working days of receipt of the application to confirm whether or not you have been allocated access to the secure cycle facilities at the station you nominated.
  • If you have been allocated access to the secure cycle facilities at the station you nominated, access and instructions on the usage of the facilities will be sent to your home address within 10 working days.