Disruption Chester and Ellesmere Port Lines

There are a number of cancellations on the Chester and Ellesmere Port Lines today. This is due to a shortage of train crew.

Passengers are advised to check the Journey Planner before travelling. 


If you are trying to contact us, please be aware that we are experiencing technical issues with our contact number. Whilst we work to fix the issue, please feel free to contact us on 01514344401. We are sorry for any inconvenience caused

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Merseyrail Wi-Fi


Free Wi Fi

Send an email, update your Facebook status, get the latest match scores or do a spot of online shopping!

We want you to stay connected during your journey with Merseyrail so free passenger Wi-Fi is now available at underground stations.

Wi Fi Login Page Oct 15Wi-Fi is live at Liverpool Central, Moorfields, James Street, Hamilton Square and Conway Park stations. It will be introduced at Lime Street Low Level station and the Old Hall Street entrance to Moorfields later this year.

Access to the Wi-Fi is free, simply complete the short login form that pops up when you select to connect to the Merseyrail Wi-Fi. Don't forget to opt into Merseyrail emails to stay up to date with service information and competitions!

The Wi-Fi also makes it even easier for you to download the free Merseyrail app, giving you live train times, disruption alerts and the Journey Planner at your fingertips. Click here for more information.

Merseyrail's Wi-Fi is brought to you in partnership with Merseytravel and is part of our commitment to continually improve your door to door journey and experience at our stations.



Occasionally we will need to make configuration changes to the Wi-Fi network which can cause a device you have previously logged onto the Wi-Fi with to stop connecting. Don't worry, simply go to Wi-Fi in your settings and click the Information icon. You should then have the option to 'Forget This Network'. If you select this, when you tap to connect to the Merseyrail Wi-Fi you will see the form to login again. 

Please note that you although you should only need to login at your station once, you will be required to complete the Wi-Fi login form again for each different underground station. If you opt in to Merseyrail emails you will only be added to the subscriber list once.