Awards and Achievements
Merseyrail named number one for family-friendly train journeys
Merseyrail has been named as the best train operator in the UK for families travelling with young children according to new research by the Campaign for Family-Friendly Trains.
Merseyrail Community Involvement Manager Awarded British Empire Medal In The King's Birthday Honours List
Sally Ralston, Community involvement Manager at Merseyrail has been recognised in the inaugural King’s Birthday Honours list, receiving a British Empire Medal (BEM) for her services to the community of the Liverpool City Region.
Merseyrail customer service ranked among best in the UK
Merseyrail has the best customer service levels in the UK rail network, a new survey by the Institute of Customer Service (ICS) has declared.
New lift at Birkenhead Park Station making a difference to passengers
Passengers are now benefiting from a new lift at Birkenhead Park rail station, on Merseyrail's Wirral line, which provides a step free route from the street to the platforms.
Merseyrail and Stadler open their doors to local students
Merseyrail and its fleet maintenance provider Stadler have joined forces to provide local students with a behind-the-scenes tour of Kirkdale depot.