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Customers can now receive Railpass renewal reminders via email and text.

General Interest

06 March 2020

You can now receive a Railpass renewal reminder text or email ten days before your ticket expires.

We're happy to announce that we have introduced an easier way to keep track of your Railpass expiry date through Railpass renewal reminder emails and texts.

If you provided your phone number and/or email when purchasing your ticket at the booking office then you will automatically receive a Railpass renewal reminder.

If you registered both your phone number and email you will receive a reminder via email and text.

If you would like to opt-in or check if you are eligible to receive a Railpass renewal reminder via text and/or email then please visit your local booking office.

Booking offices tend to be busier in the morning, so please consider this if you are intending to check your eligibility.