Important travel information - Hunts Cross line

Train services between Hunts Cross and Liverpool Central are currently suspended due to a cable fault causing the power supply to the third rail to be severely reduced. Rail replacement buses are running between all affected stations. We have been advised by Network Rail that it is unlikely that services will be running between Hunts Cross and Liverpool Central until start of service on Monday morning (22 July). If Network Rail identify the problem and fix the fault before this time, we will reinstate the normal train service well in advance of Monday. We apologise for the inconvenience this may cause and thank you for your patience during this time. Please click the link above for more details.

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Merseyrail Introduces Apple Pay

General Interest

21 July 2015

Merseyrail is making it even easier for customers to buy tickets and passes on the network, introducing Apple Pay, which allows people to make purchases on iPhone 6, iPhone 6 Plus, iPad and Apple Watch.

Yet again, we are blazing a trail in the rail industry and are the first operator to adopt this service for transactions over £20. We’re keen to make everything about travel on Merseyrail easier and more convenient, and Apple Pay does just that.

Kaj Mook

Customer Services Director

Merseyrail is the first train company to bring in Apple Pay for transactions over £20, meaning that all our products, including Railpasses, can be bought by this method of payment.

To pay by Apple Pay, customers swipe their Apple device over the chip and pin unit, as they would with a contactless credit or debit card.

Card numbers on a credit or debit card are not stored on an Apple Pay device or on Apple servers. Instead, a device account number is assigned, encrypted and securely stored on the customer’s device. Each transaction is authorised with a one-time unique dynamic security code, rather than the security code from the back of the customer’s card.

Apple Pay complements contactless payment, which has been available on Merseyrail since 2013.