Important travel information - Hunts Cross line

Train services between Hunts Cross and Liverpool Central are currently suspended due to a cable fault causing the power supply to the third rail to be severely reduced. Rail replacement buses are running between all affected stations. We have been advised by Network Rail that it is unlikely that services will be running between Hunts Cross and Liverpool Central until start of service on Monday morning (22 July). If Network Rail identify the problem and fix the fault before this time, we will reinstate the normal train service well in advance of Monday. We apologise for the inconvenience this may cause and thank you for your patience during this time. Please click the link above for more details.

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Anti-Slavery and Human Trafficking Statement

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Merseyrail is an urban network of vital importance to the transport infrastructure of Liverpool and its environs, operating on the Wirral and Northern Lines within Merseyside. It is one of the most punctual and reliable railway networks in the UK, with consistently high scores for customer satisfaction,

We run almost 800 trains per day and carry over 100,000 passengers on an average week day. There are 66 stations on the network, four of which are underground in the city centre, giving easy access to work, study, shopping and leisure.

The Merseyrail network is one of the most intensively used networks in the UK, running on 75 route miles of track. Six and a half miles are underground and our services go through the original Mersey railway tunnel, which opened in 1886. Outer terminuses are at Southport, Ormskirk, Kirkby and Hunts Cross on the Northern Line and New Brighton, West Kirby, Chester and Ellesmere Port on the Wirral Line.

We operate a regular interval timetable and trains are every 15 minutes and 5 minutes in the city centre. The network comprises a fleet of 59 fully refurbished electric trains.

Merseyrail Electrics (2002) is a 50/50 joint venture company between Serco and Abellio, which has a 25 year concession agreement with Merseytravel, the transport authority in Merseyside. The concession started on 20 July 2003, with review dates every five years. 1,200 people work at Merseyrail.

We have a Code of Conduct on Ethical Trading, which sets out our policy on legislation, child labour, conditions of employment, wages and benefits, health and safety and the environment.

We undertake all reasonable and practical steps to ensure that our standards are being implemented throughout the businesses of our suppliers and that local legislation and regulations are complied with.  All instances of non-compliance will be assessed and remedial action taken as appropriate.

We will only trade with those who fully comply with this policy or those who are taking verifiable steps towards compliance.

This statement has been approved by our Board of Directors, who will review and update it as necessary on an annual basis.