Service Status:11 Mar 2010 - All services running normally
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At Merseyrail we employ 1200 people, all of which believe our customers deserve the best. Our people engage and contribute to the development and success of our business.
Our mission:
“ Working together to deliver a safe, reliable and customer focused train service turning your journey into a straightforward, enjoyable and hassle free experience.”
Our success is built on our promise and commitment to our employees, customers, environment and community, which is;
Safe:
We will provide a safe and secure environment
We will never compromise on the your health, safety and well being
Reliable:
We will deliver on our promises
We will understand what we have promised and have the ability to deliver
Customer Focused:
We will recognise your needs and always put you first
We will always communicate with you
Straightforward:
We will deliver practical solutions that work
We will apply a common sense approach
Enjoyable:
We will aim to make you smile
We will have a positive ‘can do’ mentality
Hassle Free:
We will make life easier
We will remove all unnecessary obstacles
If you feel you can contribute to the success of Merseyrail, please send a CV with a covering letter to: Human Resources, Merseyrail Electrics 2002 Ltd, 9th Floor, Rail House, Lord Nelson Street, Liverpool, L1 1JF.